Contact

Please visit our Help and Support centre or view our product pages and online support resources.

If you have not been able to resolve your query, please complete the following information to help us direct you to the best place for assistance:

Tell us who you are:
- Are you a Contractor installing or maintaining a product?
- Are you a Tenant or Homeowner?
- Are you a Consultant, Specifier or Architect?
- Other
How can we help?
- Do you need support with Mechanical Ventilation?
- Do you need support with products on a window or door?
If you are experiencing an operational issue with a product on a window or door, please contact your window installer/manufacturer who can comment on its fitting and whether it is still under guarantee.

If you are unaware of the company who fitted the window please contact a local window or door maintenance company.

If you require a replacement item, please see below for a list of Titon product distributors:
- Hebden & Holding – Keighley, West Yorkshire, BD21 4DZ. www.hebdenandholding.com
- MG Industrial Supplies – Clackmannanshire, Scotland, FK12 5DQ. www.mg-supplies.com
- Toolfix – Peterborough, Cambridgeshire, PE1 5UA. www.toolfixservices.com
- Ironmongery Direct – Basildon, Essex, SS13 1ND. www. ironmongerydirect.co.uk
- SD Hardware – Saltash, Cornwall, PL12 6LX. www.sdhardware.co.uk
- Coastal Group – St Austell, Cornwall, PL25 3EF. www.coastal-group.com
If this doesn't answer your query, please complete the form below.
If you are experiencing an operational issue with a product on a window or door, please contact your window installer/manufacturer who can comment on its fitting and whether it is still under guarantee.

If you are unaware of the company who fitted the window please contact a local window or door maintenance company.

If you require a replacement item, please see below for a list of Titon product distributors:
- Hebden & Holding – Keighley, West Yorkshire, BD21 4DZ. www.hebdenandholding.com
- MG Industrial Supplies – Clackmannanshire, Scotland, FK12 5DQ. www.mg-supplies.com
- Toolfix – Peterborough, Cambridgeshire, PE1 5UA. www.toolfixservices.com
- Ironmongery Direct – Basildon, Essex, SS13 1ND. www. ironmongerydirect.co.uk
- SD Hardware – Saltash, Cornwall, PL12 6LX. www.sdhardware.co.uk
- Coastal Group – St Austell, Cornwall, PL25 3EF. www.coastal-group.com
If this doesn't answer your query, please complete the form below.
If you require a replacement filter, which does not need the services of a qualified professional, please email ventsales@titon.co.uk with the following details so that they can begin to process your order:

- Full name
- Email address
- Telephone number
- Order details/Product requested
- Delivery address

Please identify which filter you need for your unit.

Learn about the difference between the filter grades

This guide will help with changing your filters

Please ensure you have checked the product manual first for troubleshooting.

Please contact a qualified professional before carrying out any work.

If this doesn't answer your query, please complete the form below.
If you are experiencing an operational issue with a fan or ventilation system, please contact your the installer who can comment on its fitting and whether it is still under guarantee.

Please ensure you have checked the product manual first for troubleshooting.

If you are unaware of the company who fitted the system, please contact a local maintenance company. Maintenance companies who work on Titon products include the following (search by postcode area):

Find a local maintenance company

If you require a replacement filter, please find out which one you need and how to place an order.

Please ensure you have checked the product manual first for troubleshooting.

Please contact a qualified professional before carrying out any work.

If this doesn't answer your query, please complete the form below.
If you are an architect, consultant or other specifier and wish to know more about the specification or performance of a product in our range, please refer to the technical information on each product model on our website, www.titon.co.uk, or alternatively please leave your details in the form below and we will ensure someone contacts you shortly to assist with your enquiry.
If you are an architect, consultant or other specifier and wish to know more about the specification or performance of a product in our range, please refer to the technical information on each product model on our website, www.titon.co.uk, or alternatively please leave your details in the form below and we will ensure someone contacts you shortly to assist with your enquiry.
If your query is not related to product support or an order enquiry, please complete the form below.
Full Name*
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Email Address*
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Please provide details of your query
Please attach a file to support your enquiry.
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How to find us

Head Office, Sales & Marketing – Colchester

894 The Crescent,
Colchester Business Park,
Colchester
Essex
CO4 9YQ
UK

Please note we cannot accept product deliveries or returns at this address.
Office hours are 8.15am – 4.45pm Monday to Friday.

Manufacturing, Despatch – Haverhill

Falconer Road,
Haverhill
Suffolk
CB9 7XU
UK

Access by appointment only.

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